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customer service

How To Create an Effective Contact Center Quality Program

An excellent and efficient customer communication center is an essential feature of every successful business that prides itself on customer service and interaction. It...

4 Practical Ways To Improve In-Store Experience For Your Customers

If you own a retail outlet or a store that might sell anything ranging from clothes to food, you must know how important it...

Customer Service: 5 Thing You Need To Know About CRM

For any business to run smoothly, flawless customer drive is the lifeline. Maintaining customer engagement requires a lot of efforts and proper business strategy....

How Optimal Use Of Live Video Chat Can Improve Your Business

Today, video chat is just another part of everyday life for many of us. Platforms like Skype have helped to commercialize video chat, especially...

Trader Arrested Operating 25 Zenith Bank Accounts With Different Identities (PICTURED)

LAGOS - A 39-year-old trader, Okonkwo Nwachukwu, has been arrested by the Special Fraud Unit, Ikoyi, after he was discovered to have opened 25 savings accounts...

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